Sharing Hidden Know-How: How Managers Solve Thorny Problems

Sharing Hidden Know-How: How Managers Solve Thorny ProblemsAbout Sharing Hidden Know How: How Managers Solve Thorny Problems Using knowledge that an organization already has is one of the great management ideas of the last fifteen years. Putting Knowledge to Work offers external consultants, internal facilitators, and leaders with a five step process that will help them achieve their knowledge management goals. The five steps, Knowledge Jams, show how to set the direction, foster the correct tone, conduct

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